Shipping Policy

Last updated: September 15, 2026

Shipping & Delivery Policy

Last Updated: September 15, 2026

1. Order Processing

Orders are processed after successful confirmation of the order and payment, where applicable. Processing times may vary depending on product availability, order volume and delivery location.

2. Delivery

RIVA ORGANIC aims to deliver orders within the estimated delivery timeline communicated at the time of purchase. Delivery timelines may vary based on the destination, courier availability, weather conditions, public holidays and other circumstances beyond our control.

3. Shipping Address

Customers are responsible for providing a complete and accurate delivery address and contact details. Delays or failed deliveries caused by incorrect or incomplete information may be the customer's responsibility.

4. Delivery Delays

While we make reasonable efforts to meet estimated delivery timelines, unforeseen circumstances may cause delays. We appreciate your patience in such situations.

5. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and supporting photographs so that we can review the issue and provide an appropriate resolution.

6. Contact Us

RIVA ORGANIC
No. 244, Ground Floor, 13th Cross, Indiranagar 2nd Stage,
Hoysala Nagar, Bengaluru, Karnataka – 560038
Phone: 9538376325
Email: anitha.akilan@gmail.com