Privacy Policy

Last updated: September 15, 2026

Privacy Policy

Last Updated: September 15, 2026

RIVA ORGANIC ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Mobile number
• Email address
• Delivery and billing information
• Business or company information
• Enquiry and communication details

We may also collect limited technical information such as browser type, device information, IP address and website usage information for security, analytics and website improvement purposes.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and customer requests
• Process and fulfil orders, where applicable
• Provide customer support
• Communicate about products, services and enquiries
• Improve our website, products and services
• Maintain website security and prevent fraudulent activity
• Meet applicable legal and regulatory requirements

3. Information Sharing

RIVA ORGANIC does not sell or rent your personal information. We may share information with trusted service providers where necessary to operate our website, process transactions, provide services or comply with applicable laws.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience. You may manage cookie preferences through your browser settings.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services. RIVA ORGANIC is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us regarding questions about how your information is handled.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Us

RIVA ORGANIC
No. 244, Ground Floor, 13th Cross, Indiranagar 2nd Stage,
Hoysala Nagar, Bengaluru, Karnataka – 560038
Phone: 9538376325
Email: anitha.akilan@gmail.com